Join us in our mission:

Make On-Demand Transport Effortless and Affordable

News
Czas czytania: 5 min
Oskar Stańczak

Over the past 12 years, DONE Deliveries has undergone a significant transformation, evolving from its roots as a traditional freight-forwarding company into a sophisticated, digitally driven organization.

What began as a classic freight forwarding service, where the Shipping Agent handled all transport-related tasks alone, has now evolved.

It has expanded into an extensive and efficient structure that embraces the latest in digital technology and streamlined processes, offering clients top-tier transport services across 37 European countries.

Expanded services and organizational changes

This transformation also includes a significant expansion of our service offerings. We used to specialize only in express van transport, up to 10 pallets and 1200 kg.

Now, we offer a comprehensive range of On-Demand transport solutions, starting with van delivery, through semi-trucks, ending on standard trucks capable of carrying up to 33 pallets.

All of these options are available in various pricing tiers, ensuring flexibility and affordability for our clients. And most importantly – allowing clients to quote transport in seconds and book transport fully online, instead of hours spent on e-mails or phone calls.

This visual rebranding reflects the deeper transformation that has taken place within our company, allowing us to better fulfill our mission: to Make On-Demand Transport Effortless and Affordable for European Businesses.

We are revolutionizing the On-Demand transportation market (known as SPOT), which still operates in an archaic way. Our goal is to fully digitize this process. We are creating modern, automated solutions that allow customers to quickly organize transport online across 37 European countries.

We will take you through the journey of our transformation, shedding light on the innovative approaches, and the core values that have remained constant throughout.

Out

out.

3 pillars of DONE Deliveries

Our new look and digital presence are not just aesthetic updates; they are a reflection of our commitment to delivering unmatched availability, efficiency, speed, and safety in every service we provide.  

We developed 3 pillars that drive our operations: Robust Procedures and Systems, Innovative Technology Suite, and Talent & Expertise. These pillars are the foundation upon which we build our promise of reliable and efficient service, ensuring that we deliver on our commitments to clients across Europe.

Robust Procedures and Systems

At the core of DONE is a commitment to operational excellence, achieved through rigorous standards and precise checklists that ensure consistent quality across all tasks. Our structured organization guarantees that each operation is managed by experts across 15 dedicated departments, delivering optimal outcomes for our clients.

We also embrace a data-driven approach, utilizing KPIs and dashboards to continuously monitor and enhance performance, reinforcing our dedication to reliability and timely delivery in every project. This allows our customers to enjoy affordable and reliable on-demand delivery services.

Innovative Technology Suite

Our Innovative Technology Suite is the backbone of DONE Deliveries' cutting-edge approach to logistics. Developed internally by our dedicated 25-person R&D team, this suite includes 7 advanced and proprietary IT systems designed to streamline every aspect of On-Demand delivery.

These tools are tailored specifically for the dual purpose of making the transport process effortless for our clients and enhancing our ability to offer superior service at an affordable price.

Talent and Expertise

At the heart of DONE Deliveries is our talented team of over 180 skilled experts, who have been the foundation of our success for years.
Their expertise spans every facet of the delivery process, with each department taking full ownership of crucial tasks—from precise carrier verification to comprehensive end-to-end shipment monitoring and legal support.

This dedicated team ensures that your delivery experience is not only seamless but also backed by the unwavering support you need at every step. Our commitment to nurturing talent and expertise within our organization is what has enabled us to consistently deliver exceptional service to our clients.

Our organizational culture is based on 4 values: Explore, Own, Deliver and NoBullshit. Each of them focuses on the style of our work and management, which is consistent with our mission and goals.  

Summary

Over the past 11 years, DONE Deliveries has transformed from a traditional freight-forwarding company into a leading, digitally driven logistics powerhouse. This rebranding represents more than just a new visual identity; it reflects our deep commitment to making On-Demand transport effortless and affordable for European companies.  

How about us? Well, we are working hard for constant improvements to expand further and become No.1 choice on the On-Demand transport market.

Central to this transformation are the three pillars that drive our operations: innovative technology, robust systems, and exceptional talent.

Together, these elements enable us to deliver unmatched service with reliability, speed, and security across Europe.

How to start?
 

Check price and book your transport
across the whole of Europe.

Visit our social media
FB logoIG logoX logoLinkedInYT
Customer service image

Order your transport and consider it DONE

Choose the way that suits you best

Online - in seconds, available 24/7

Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)

Contact us

For any other inquiries,
see other contact options